Support
Get help with ArchyPress
Most questions have a quick answer in the guides below. If yours does not, send us a request and the team that builds ArchyPress will reply by email.
Send a support request
All fields are required unless marked (optional).
Before you send a request
- Tell us which workspace or site it is about.
- Describe what you were doing when it happened.
- Say what you expected and what happened instead.
- Copy any error message word for word.
If a screenshot would help, say so in your request and we will ask for it by email.
Find an answer yourself
Features
What ArchyPress does, from AI drafts to the visual page builder and WordPress import.
Connect an AI assistant
Step-by-step set-up for ChatGPT, GitHub Copilot in VS Code and Claude Desktop through the ArchyPress MCP server.
API reference
Endpoints for the publisher API. You need to sign in to view it.
Enterprise deployments
How self-hosted ArchyPress works and how support is agreed for it.
In ArchyPress, your token balance is in Admin → Billing, and your AI assistant connections and publisher keys are in Admin → Publishers.
Common questions
How do I sign in?
Sign in with your Google account.
Why can my AI assistant draft but not publish?
New accounts start with a writer publisher, so an assistant can create and edit drafts while a person decides what goes live. To let it publish, open Admin → Publishers and give a publisher the admin role. Workspace owners and admins can grant it.
Where do I see how many AI tokens I have left?
In Admin → Billing. AI drafts, rewrites, images and video use your workspace's tokens; writing, editing and publishing content do not.
How do I disconnect an AI assistant?
Open Admin → Publishers and disconnect the assistant or revoke the publisher key. It cannot connect again with that key.